Frequently asked questions
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Getting started
What is Unified AI?
Unified AI is a single OpenAI-compatible API for models from OpenAI, Anthropic and Google. One account, one key, one balance.
How do I get an API key?
Create an account with email or Google. Your dashboard lets you generate a key, then top up your balance and start calling the API.
Can I use the OpenAI SDKs?
Yes. Set the SDK's base URL to the Unified AI base URL and use your Unified AI key. See the docs for examples.
Billing
How much does it cost?
Each model has a price per 1M input tokens and per 1M output tokens in EUR. You pay only for what you use; see the pricing page.
How do I top up?
Open Billing in the dashboard and pay by card. The minimum top-up is €5 and the maximum is €1,000 per payment.
What happens when my balance runs out?
Requests whose maximum cost can't be covered are rejected with 402 insufficient_balance. Your balance never goes negative.
Why was more reserved than I was charged?
We reserve the maximum possible cost before each request and release the unused part as soon as it finishes. Set max_tokens to reduce reservations.
API
Which endpoints are supported?
POST /chat/completions (with streaming) and GET /models. Embeddings, images and tools are not supported yet.
Is streaming supported?
Yes. Set stream to true to receive server-sent events, ending with a usage chunk and data: [DONE].
Are there rate limits?
We pass through the providers' limits. If a provider rate-limits a request you'll get 429 rate_limited; retry with backoff.
Account
Can I see my key again later?
Yes. Your key is always visible on the dashboard. You can regenerate it at any time; the old key stops working immediately.
Can I sign in with Google and a password?
Yes. If your Google account uses the same verified email, both sign-in methods open the same account.
Still have questions?
Our support team usually replies within one business day.